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Virtual Receptionists
Never miss a call or lead again – our virtual receptionist service will handle your calls with the same expertise and care as your in-house team.
What is a Virtual Receptionist?
A virtual receptionist is a highly trained professional who remotely manages your calls, emails, and administrative tasks. Think of them as your extended team member, greeting callers with a warm welcome, directing inquiries, and freeing you to focus on crucial business activities.
The Advantage of a VPLOY Virtual Receptionist
Improved Call Rate
Boost your call rate by having an experienced, reliable virtual receptionist answering calls, following up on messages, and managing your inbox.
Unmatched ROI
A Virtual Receptionist can save you up to 70% compared to hiring in-house for the same role. Plus, our clients have reported up to a 150% return on investment with just one Virtual Receptionist.
Increase Revenue
Delegating tasks to a Virtual Receptionist frees up valuable time for you and your local team, allowing you to focus on high-level priorities while driving business growth.
Retain More Customers with a Professional Virtual Receptionist
A VPLOY Virtual Receptionist is more than just someone who answers calls. They’re a skilled professional trained to handle customer inquiries with the same care, professionalism, and courtesy as your in-house team. From personalized responses to seamless customer interactions, they ensure every caller feels valued, helping you build lasting relationships.
Outsource a Virtual Receptionist Without Losing the Personal Touch
Outsourcing a Virtual Receptionist shouldn’t mean sacrificing quality or personalization. Unlike traditional call centers, our Virtual Receptionists directly integrate into your team, answering calls with professionalism, warmth, and a deep understanding of your business.
According to PwC, 17% of customers will leave after just one bad experience. Don’t let that be you.
With our Virtual Receptionists, every caller gets the attention they deserve, helping your business build trust, improve customer retention, and stand out with exceptional service
What A Virtual Receptionist Can Do For You
Remote Office Management
- Managing emails and calendars
- Ensuring smooth operation of systems and contact database management and back-office support
- Coordinating meetings through scheduling, agenda creation & logistics
Manage Schedules
- Manage scheduling for sales meetings, start and/or end dates for account services, and upcoming escalation calls as required
- Help with maintaining your schedule and keeping your customer service on track
Basic Customer Support
- Answer customer questions, route inbound calls, emails & chats to the correct team members
- Create & update tickets in your CRM
- Follow up internally to ensure prompt response and guarantee customer satisfaction
Manage Communications
- Incoming and outgoing calls, emails, and texts
- Routing inbound calls and messages to team members
- Responding to customer inquiries about your business
The VPLOY Difference
See what makes VPLOY the industry leader
Industry Leader
With nearly 20 years of experience, we set the standard for staffing solution services. Trusted by thousands, we lead the industry in expertise & innovation.
Speed to Hire
Onboard your staffing solution in as little as one week. Our streamlined process insures you get the talent you need, when you need it the most.
Diverse Talent
Gain access to skilled professionals from virtually every industry and role. Whatever your business needs are tomorrow, we have the talent solution today.
Extensive Screening
Only the top 0.7% of candidates pass our rigorous screening process. We ensure you’re matched with reliable, high-performing professionals.
Inclusive Pricing
Enjoy transparent pricing with no hidden fees. Our plans are designed to provide maximum value for your investment, & flexibility for growth.
Reliability
Our virtual professionals come ready to contribute from day one. Equipped with the tools & resources to succeed, they’re prepared to make an immediate impact.
Fortune 500 companies & SMBs trust VPLOY
What Our Clients Are Saying
“My experience with my Staffing Solution through VPLOY has been wonderful. I was able to select a Staffing Solution that fit my team. She responds in a very timely manner to tasks I request she does, works hard, and listens to my feedback. I was thankful for the interview process that took place at the beginning of my time with MOD. It was nice to have the final say in who joined my team.”
“My Staffing Solutions (Staffing Solutions) helped me quintuple my income supporting our turnkey setup for our clients with our system and technology.”
“A VPLOY staffing solution can help your office provide a consistently higher level of service from recognition to communication, to the calendar, to anything you can imagine. Having my staffing solution has just been transformational for me. I really love my Staffing Solution, she’s fantastic!”
“A staffing solution allows your team members more time to focus on their “one thing” without sacrificing client satisfaction. In our business, they do lead followup & transaction coordination. Our Staffing Solution’s keep our followup time down and help our executives effectively focus.”
“We have two people, we brought on within a week of each other. They’re in two different parts of our business: one is on the sales side, one is on the support side, so we got to see kind of both of those in action — they also folded in our culture so easily!”
“Once I realized that I needed help in order for my business to grow, I contacted VPLOY and the whole process was very smooth. I sent them a list of duties that I needed the assistant to perform. They matched my needs with a couple of candidates. I interviewed them, and then made my decision who to work with. Now, my database is organized, we set up my campaigns, and all my online presence and data research is take care of. I am very happy with the services and the results I realized. Best investment I made this year!”
“I get 250 emails a day, so one of the first things I set my Staffing Solution up to do is scrub my inbox. Now she maintains my trend report, my success spreadsheet, she’s doing transaction management for us along with web-design & general marketing. We’re having phenomenal results.”
“I would highly recommend VPLOY for any of your Staffing Solution needs. They were able to screen several Staffing Solution candidates for the position that we needed and provided a high-quality candidate within 48 hours that currently exceeds our expectations.”
“We currently have 3 Staffing Solutions – they fit perfectly with the rest of our team and have a superior work ethic. Their communication is excellent as well as their ability to problem solve and learn quickly. We highly recommend you give them a try!”
“My staffing solution made me $43,000 in commissions less than half an hour ago, so if you’re still on the fence about hiring one, my advice is: just do it. The ROI on our staffing solutions is amazing – it’s definitely going to finish the year over 20x.”
“It’s been a very positive experience – easy to setup and get going. We use VPLOY Staffing Solutions for healthcare recruiting – it gives us stability in the role and delivers a constant flow of applicants coming in. Our Staffing Solution has a healthcare background, she knows the lingo, and she’s hungry to achieve! She likes the challenge. It’s a beautiful thing.”
“Our Staffing Solutions are able to do the job better than the local people, raising the bar! They are more mature, more experienced, more grateful and more committed to what they were doing and raised the bar for all our other employees!”
“VPLOY is a great option when you need a staffing solution! They do all the heavy lifting to find the best candidate and assist with management in order to get up and running ASAP.”
“VPLOY is the best company out there. Hiring a Staffing Solution is tough and finding a good one is almost impossible it seems sometimes. With VPLOY’s strict standards and pre-screening you truly just have to find a fit for your company because the rest of the screening has been done for you”
“The value for us is that we’re getting more phone calls answered, which means more properties that we’re leasing. So we’re leasing more properties faster throughout the month. We’re commission based, so that’s a big benefit to our business.”
Helpful Resources
Frequently Asked Questions
You may have a physical office with someone at your front desk already – but having a virtual receptionist allows that local professional to focus on in-person needs like greeting visitors, tours, physical mailing, and general office management. While they’re doing those things, they’re missing phone calls and emails are stacking up. This is where your Virtual Receptionist comes in.
Ready to scale?
Find a virtual professional that meets your unique business needs and save up to 70% on hiring costs today.
